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COVID-19

COVID-19 Shipping Update

As ever, we really appreciate your continued support for Kiya Cosmetics and we are here to support you in return. We hope you are well and continuing to keep safe.

As we go through this difficult time due to the spread of COVID-19, All the parcel delivery services will be prioritising tracked delivery services over any standard shipment due to increased amount of goods being transported throughout the country.

We want all our customers to be able to get their orders in time which is why we will be only operating tracked services until Delivery Companies go back to running at full strength and staff. 

Tracked delivery is a little bit more expensive, but we have decided to bypass the standard delivery option as a way of preventing the delay of packages and in some cases loss due to prioritisation of tracked shipments. Despite this, please allow a little extra time for deliveries during this time.

A few benefits of Tracked Shipment :

  • Get Text notifications on your mobile phone number
  • Orders can be tracked anytime after dispatch
  • Faster delivery service compared to standard delivery options 

Please look after yourselves and your families as we go through this challenging time together.

If you have any questions or thoughts feel free to reach out at any time.

 

Best Wishes,

Kiya Cosmetics